Tour guides are accused of forcing tourists to spend money, Harbin Cultural Tourism Bureau: under investigation.
Zumu journalist Cao Xuejiao
A few days ago, some netizens sent a video complaint that they were forced by the tour guide to get off the bus for shopping during the group tour in Harbin, Heilongjiang. On December 7th, the staff of Harbin Cultural and Tourism Bureau introduced to Jimu journalists that staff had gone to investigate and verify.
According to media reports, a few days ago, some netizens sent a video saying that they were forced to get off the bus for shopping by the tour guide during the group tour in Harbin, and they were not allowed to get on the bus without spending. The video also shows that the netizen paid more than 4,000 yuan to Harbin Hongda International Travel Service Co., Ltd..
On the 7th, Jimu journalist contacted the travel agency, and a staff member said that he didn’t know about it, and said that the travel agency would not force tourists to spend money.
A staff member of Harbin Municipal Bureau of Culture, Radio, Film and Tourism said that he had noticed the relevant contents on the Internet, and the brigade in the jurisdiction had also gone to investigate, and the details were still being verified.
Jimu journalist noticed that on December 4th, according to the statistics of the complaints of the "12345 government service convenience hotline" travel agencies, Harbin Tourism Association published the "Top Ten List of Complaints from Travel Agencies in Harbin" (from November 8th to December 1st, 2023), and Harbin Hongda International Travel Service Co., Ltd. mentioned in the above video was among them, ranking fourth.